Privacy Policy

Smoker Craft, Inc. (“Smoker Craft,” “we,” “our,” or “us”) is committed to respecting and protecting the privacy of individuals who visit our websites or interact with us online. This Online Privacy Policy (“Privacy Policy”) describes how Smoker Craft, Inc. collects, uses, stores, discloses, and safeguards personal information obtained through our websites and digital services.
This Privacy Policy applies to all websites, webpages, microsites, and digital properties owned, operated, or controlled by Smoker Craft, Inc., including but not limited to smokercraftincorporated.com, starcraftmarine.com, sylvanmarine.com, smokercraft.com, sunchaserboats.com, starcraftstarweld.com, as well as any future websites or online platforms operated by Smoker Craft, Inc. (collectively, the “Sites”).
By accessing or using our Sites, you acknowledge that you have read, understand, and agree to the practices described in this Privacy Policy.

1. Information We Collect
1.1 Information You Voluntarily Provide
Smoker Craft may collect personal information that you voluntarily submit to us when you:
Request information about products or services
Submit an inquiry or contact form
Request to be connected with a dealer
Subscribe to marketing communications or newsletters
Participate in promotions, surveys, or contests
Communicate with us via email, phone, or other channels
The types of personal information collected may include, but are not limited to:
Full name
Mailing address
Email address
Telephone number
Dealer or product interests
Any other information you choose to provide
Submission of personal information is voluntary. You are not required to provide personal information to browse our Sites; however, certain features or services may not be available without it.

1.2 Information Collected Automatically
When you visit our Sites, we may automatically collect certain information through cookies, web beacons, pixels, server logs, and similar technologies, including:
Internet Protocol (IP) address
Browser type and version
Device identifiers and operating system
Date and time of access
Pages viewed and links clicked
Referring and exit URLs
Approximate geographic location
This information is generally aggregated and does not directly identify you, but it may be associated with personal information where permitted by law.

2. Cookies and Tracking Technologies
2.1 Use of Cookies
Cookies are small text files placed on your device when you visit a website. Smoker Craft, Inc. uses cookies and similar tracking technologies to support the operation of our Sites and to enhance your experience.
We may use cookies for purposes including, but not limited to:
Ensuring proper functionality and security of the Sites
Analyzing traffic patterns and usage trends
Measuring marketing and advertising effectiveness
Remembering user preferences
Improving site performance and content
Cookies used on our Sites may include session cookies, persistent cookies, first-party cookies, and third-party cookies.

2.2 Third-Party Technologies
Smoker Craft, Inc. may use third-party service providers, such as analytics providers, advertising partners, and social media platforms, that use cookies, pixels, or similar technologies to collect information about your interactions with our Sites.
These third parties may collect information directly from your browser and may use that information in accordance with their own privacy policies. Smoker Craft, Inc. does not control and is not responsible for the data collection practices of third-party providers.

2.3 Cookie Management and Choices
You may control or restrict cookies by adjusting your browser settings or by using any cookie consent or preference tools made available on our Sites. Please note that disabling cookies may limit certain functionality or features of the Sites.

3. How We Use Information
Smoker Craft, Inc. may use personal information for purposes including, but not limited to:
Responding to inquiries and requests
Connecting you with authorized dealers
Providing customer support and follow-up communications
Facilitating the sale or purchase of products or services
Sending marketing, promotional, or informational communications
Improving our Sites, products, and services
Conducting internal research, analytics, and reporting
Maintaining business records
Protecting against fraud, misuse, or unauthorized access
Complying with applicable laws, regulations, or legal processes
We may combine information collected online with information obtained from other lawful sources.

4. Disclosure of Information
Smoker Craft, Inc. does not sell personal information. However, we may disclose personal information under the following circumstances:
To affiliated companies within the Smoker Craft, Inc. family of brands
To authorized dealers for customer service and sales-related purposes
To service providers and business partners performing services on our behalf
To comply with legal obligations, subpoenas, court orders, or governmental requests
To protect the rights, property, or safety of Smoker Craft, Inc., our customers, or others
All third parties receiving personal information are required to protect it and use it solely for authorized purposes.

5. Marketing Communications and Opt-Out
Smoker Craft, Inc. and its authorized dealers may communicate with you via email, phone, mail, or other channels regarding:
Product updates
Promotional offers
Newsletters or publications
Service-related notifications
You may opt out of receiving marketing communications at any time by following the instructions included in such communications or by contacting us directly. Opting out of marketing communications does not affect transactional or legally required communications.

6. Linked Websites and Third Parties
Our Sites may contain links to third-party websites, including dealer websites and social media platforms. Smoker Craft, Inc. is not responsible for the privacy practices, content, or security of any third-party sites. Access to linked sites is at your own risk.

7. Testimonials and User Content
Smoker Craft, Inc. may display customer testimonials, reviews, or comments. We obtain consent prior to publishing testimonials that include personally identifiable information. Requests for removal may be submitted using the contact information below.

8. Children’s Privacy
Our websites are not intended for or directed towards children. Further, for compliance with the Children’s Online Privacy Protection Act of 1998, we do not knowingly collect information from or about children thirteen (13) years of age or younger. If you are a parent or guardian and believe we have collected personal information about your child in error, please contact us immediately at [email protected] so that we can make reasonable efforts to promptly remove all personal information relating to the child from our systems.

9. Data Security
Smoker Craft, Inc. implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no data transmission or storage system can be guaranteed to be 100% secure.

10. Data Retention
Personal information is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including rights to access, correct, delete, or restrict processing. Requests may be submitted using the contact information below and will be handled in accordance with applicable law.

12. Changes to This Privacy Policy
Smoker Craft, Inc. reserves the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting to the Sites. Continued use of the Sites constitutes acceptance of the updated Privacy Policy.

13. Contact Information
For questions, requests, or concerns regarding this Privacy Policy, please contact:

Smoker Craft, Inc.
Marketing Department
P.O. Box 65
New Paris, IN 46553
Phone: 574-831-2103
Email: [email protected]

Effective Date: 2-9-2026